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Marketing Strategist

Company: National Eczema Association
Location: Novato
Posted on: April 8, 2021

Job Description:

About the National Eczema AssociationFounded in 1988, the National Eczema Association (NEA) is a 501(c)(3) nonprofit and the largest patient advocacy organization serving the over 31 million Americans who live with eczema and those who care for them. NEA provides programs and resources to elevate the diverse lived experience of eczema, and help patients and caregivers understand their disease, actively engage in their care, find strength in one another - and improve their lives. Additionally, NEA advances critical eczema research and partners with key stakeholders to ensure the patient voice is represented and valued in education, care and treatment decision making. The eczema community is at an exciting juncture, with increased recognition of the seriousness and burden of eczema and a surge in scientific interest and development of new treatments. Bolstered by NEA's strategic plan, Blueprint 2025, we are a driving toward the ultimate vision: a world without eczema. Learn more at
Job SummaryThe Marketing Strategist at NEA is responsible for tracking and making meaning out of audience engagement metrics and developing and implementing a comprehensive marketing strategy to deepen engagement and reach new audiences. The Marketing Strategist is a full time (40 hours per week) position reporting to the Director of Communications & Marketing. This position is currently remote. When Marin County COVID-19 safety protocols allow, this position will be located in our Novato office. Remote work may be considered for exceptional candidates.
Key Responsibilities

  • Analyze current NEA audience engagement metrics to establish benchmarks
  • Identify NEA audience subsets/personas based on behavior, pain points, demographics, etc. and recommend segmentation strategy
  • Identify specific channels and campaigns to reach healthcare providers (HCPs)
  • Establish comprehensive dashboard to report and compare across NEA channels, platforms and programs
  • Devise and evaluate methods for collecting data (surveys, polls, focus groups)
  • Interpret data, formulate reports and make recommendations to NEA teams
  • Track market trends and implement best practices
  • Analyze and report on KPIs like conversion rates, website traffic and social media engagement
  • Track email campaign metrics (delivery, open, click-through rates) and make recommendations in terms of cadence and content
  • Oversee advertising budget and establish mix of approaches for specific programs and initiatives, measure performance and ROI
  • Oversee Google Grant Adwords campaign(s) to ensure effectiveness and adjust in real time
  • Evaluate reach and ROI of NEA Magazine and recommend improvements
  • Recommend website and campaign optimizations and cross-marketing opportunities
  • Create an overall marketing plan based on data that incorporates specific strategies to meet specific program goals and reach specific audiences
    Professional Experience and Qualifications
    • Expertise in Google Analytics as well as email and social metrics tools
    • Deep knowledge of data collection methods (polls, focus groups, surveys etc) and experience implementing and synthesizing data
    • Familiarity with Salesforce (or other CRM), Pardot, WordPress and Adobe Creative Cloud
    • Exceptional project management skills, including the ability to set priorities, coordinate multiple projects simultaneously and meet firm deadlines and budgets
    • Proven ability to work independently without close oversight, but also as a team player who productively engages with the internal NEA team, as well as external stakeholders, as needed
    • Flexibility and sense of humor
    • Bachelor's degree plus at least seven years of marketing, especially in a nonprofit and/or medical field
    • Knowledge of eczema and a passion for empowering patient and caregiver audience
      Application Instructions
      Interested applicants should submit their resume and cover letter. You can submit this as a combined, single PDF when you apply. Please include in the cover letter an explanation of why you believe you are a fit for this position. Submissions without the requested information will not be considered.
      NEA is an equal opportunity employer.

Keywords: National Eczema Association, Novato , Marketing Strategist, Advertising , Novato, California

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