Field Service Technician
Company: United Service Technologies
Posted on: May 1, 2021
Job DescriptionUnited Service Technologies is looking for
installation and field service technicians!!!
Installation and Service Technician Skills and
Qualifications:Electronics Troubleshooting, Analyzing Information ,
Judgment, Client Relationships, Equipment Maintenance, Reporting
Skills, Confidentiality, Quality Focus, Results Driven, Supply
Management, Informing OthersRequired skills -Technician---s must be
able to work independently with little supervision. Field service
technicians must be able to manage service calls that require more
time than anticipated without becoming frustrated or rushing
through a job. They must also possess superb customer service
skills and an ability to diagnose and solve problems from
non-technical descriptions provided by their customers. You need to
be able to use a multi-meter and know how to use most hand tools.
Driving safely and having a clean driving record is required.Your
daily duties would include the following -
- Service existing accounts by completing work orders; working
with your manager and dispatcher to plan daily travel schedule;
investigating service related complaints; conducting tests on
equipment; resolving problems.
- Establishes service by studying system requirements; ordering
and gathering components and parts; completing installation;
performing acceptance tests.
- Maintains rapport with customers by examining complaints;
identifying solutions; suggesting improved methods and techniques;
recommending system improvements.
- Keeps personal equipment operating by following operating
instructions; troubleshooting breakdowns; maintaining supplies;
performing preventive maintenance; calling for repairs.
- Documents service and installation actions by completing forms,
reports, logs, and records within our service software.
- Maintains customer confidence by keeping service information
- Updates job knowledge by participating in educational
opportunities; reading professional publications.
- Accomplishes operations and organization mission by completing
related results as needed.--If you are hired by United Service
Technologies, we will provide you with a company credit card, gas
card, smartphone,GPS,tools needed for service, company work shirts
and a service vehicle. You will need to provide non slip shoes and
work pants (Dickies style).We will dispatch you from your house
every morning so you will now be paid to commute. We offer full
benefits. Vision,Dental and Medical. We also have a 401K. We offer
one month of paid training on becoming a field service
technician.We work on average 10 hours a week of over time. We also
have our technicians on call two weekends a month. When you---re on
call, you---re free to go about your business as usual, we only ask
that you can respond to a service call within 2 hours and keep your
phone on you at all times. We also ask that you are flexible to
travel one or two weeks a year for training or to help one of our
different service areas.
Please check out our website - http://ustservice.com/ for details
on what we service.
Keywords: United Service Technologies, Novato , Field Service Technician, Engineering , Novato, California
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