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Field Service Technician

Company: United Service Technologies
Location: Novato
Posted on: May 1, 2021

Job Description:

Job DescriptionUnited Service Technologies is looking for installation and field service technicians!!!

Installation and Service Technician Skills and Qualifications:Electronics Troubleshooting, Analyzing Information , Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing OthersRequired skills -Technician---s must be able to work independently with little supervision. Field service technicians must be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job. They must also possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers. You need to be able to use a multi-meter and know how to use most hand tools. Driving safely and having a clean driving record is required.Your daily duties would include the following -

  • Service existing accounts by completing work orders; working with your manager and dispatcher to plan daily travel schedule; investigating service related complaints; conducting tests on equipment; resolving problems.
  • Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
  • Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
  • Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Documents service and installation actions by completing forms, reports, logs, and records within our service software.
  • Maintains customer confidence by keeping service information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Accomplishes operations and organization mission by completing related results as needed.--If you are hired by United Service Technologies, we will provide you with a company credit card, gas card, smartphone,GPS,tools needed for service, company work shirts and a service vehicle. You will need to provide non slip shoes and work pants (Dickies style).We will dispatch you from your house every morning so you will now be paid to commute. We offer full benefits. Vision,Dental and Medical. We also have a 401K. We offer one month of paid training on becoming a field service technician.We work on average 10 hours a week of over time. We also have our technicians on call two weekends a month. When you---re on call, you---re free to go about your business as usual, we only ask that you can respond to a service call within 2 hours and keep your phone on you at all times. We also ask that you are flexible to travel one or two weeks a year for training or to help one of our different service areas.

    Please check out our website - for details on what we service.

Keywords: United Service Technologies, Novato , Field Service Technician, Engineering , Novato, California

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