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Data Recovery Engineer - Macintosh and iOS Platforms

Company: DriveSavers Data Recovery
Location: Novato
Posted on: January 15, 2022

Job Description:

Seeking a candidate with 2-4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus.

Education

Associate/Bachelor Degree or equivalent work experience

Required Skills And Experience
ACMT preferred, but not required
2-4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
Familiarity with all native Apple applications
Maintains knowledge of current technology
Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
Demonstrated experience in information technology operations
Familiarity with all Apple products including iPhone, iPad, and Time Capsule
Using Terminal to complete tasks
Must have passion for staying ahead of current and future technologies
Excellent interpersonal, organizational, and communication skills
Great customer service skills are required as you will need to work with customers over the phone on some projects
Strong attention to detail
Able to work independently as well as part of a team
Able to analyze and evaluate customer needs
Able to prioritize and meet deadlines in a fast-paced environment

If you have some of the qualifications but not all, please tell us why you think you should be considered.

Benefits
Competitive Salary
Monthly Bonuses
401K Retirement Plan
Medical Insurance
Dental and Vision Plan
Ongoing Training
Paid Holidays
Maternity/Paternity Leave
Events and Celebrations
Subsidized Stocked Refrigerator
Friendly Workspace
Green Business

From Employees on Glassdoor
Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
Amazing work environment. Excellent incentives that encourage us all.
Friendly, inviting, and supportive work environment.
Great training, room for growth.
Engaging and manageable workload.
Each day brings new challenges with new and older technology.
Snacks and beverages are stocked regularly.
You feel valued as an employee. Comfortable work environment and strong incentives.
Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
It's been great to work as an individual to make a difference to customers and work next to others with that same goal.
Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

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Keywords: DriveSavers Data Recovery, Novato , Data Recovery Engineer - Macintosh and iOS Platforms, Engineering , Novato, California

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