Data Recovery Engineer - Macintosh and iOS Platforms

Company: DriveSavers Data Recovery
Location: Novato
Posted on: May 21, 2023

Job Description:

Seeking a candidate with 2-4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus.EducationAssociate/Bachelor Degree or equivalent work experienceRequired Skills and Experience

• ACMT preferred, but not required
• 2-4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
• Familiarity with all native Apple applications
• Maintains knowledge of current technology
• Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
• Demonstrated experience in information technology operations
• Familiarity with all Apple products including iPhone, iPad, and Time Capsule
• Using Terminal to complete tasks
• Must have passion for staying ahead of current and future technologies
• Excellent interpersonal, organizational, and communication skills
• Great customer service skills are required as you will need to work with customers over the phone on some projects
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environmentIf you have some of the qualifications but not all, please tell us why you think you should be considered.Benefits
  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green BusinessFrom Employees on Glassdoor
    • Fun work environment, rewarding knowing that we get irreplaceable data back for customers. -
    • Amazing work environment. Excellent incentives that encourage us all.
    • Friendly, inviting, and supportive work environment.
    • Great training, room for growth.
    • Engaging and manageable workload.
    • Each day brings new challenges with new and older technology.
    • Snacks and beverages are stocked regularly.
    • You feel valued as an employee. Comfortable work environment and strong incentives.
    • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. -
    • It's been great to work as an individual to make a difference to customers and work next to others with that same goal. -
    • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.Powered by JazzHR

Keywords: DriveSavers Data Recovery, Novato , Data Recovery Engineer - Macintosh and iOS Platforms, Engineering , Novato, California