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Data Recovery Engineer - Macintosh and iOS Platforms

Company: DriveSavers Data Recovery
Location: Novato
Posted on: May 21, 2023

Job Description:

Seeking a candidate with 2-4 years of IT / Desktop Support and troubleshooting experience on the Macintosh platform (iOS) who is excited to learn the art of data recovery. Apple Genius and/or Apple Expert a plus.EducationAssociate/Bachelor Degree or equivalent work experienceRequired Skills and Experience

  • ACMT preferred, but not required
  • 2-4 years experience in an IT / Help Desk / Desktop Support / Apple Genius / Apple Expert environment
  • Familiarity with all native Apple applications
  • Maintains knowledge of current technology
  • Experience and understanding of computer hardware components for troubleshooting and upgrading purposes
  • Demonstrated experience in information technology operations
  • Familiarity with all Apple products including iPhone, iPad, and Time Capsule
  • Using Terminal to complete tasks
  • Must have passion for staying ahead of current and future technologies
  • Excellent interpersonal, organizational, and communication skills
  • Great customer service skills are required as you will need to work with customers over the phone on some projects
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environmentIf you have some of the qualifications but not all, please tell us why you think you should be considered.Benefits
    • Competitive Salary
    • Monthly Bonuses
    • 401K Retirement Plan
    • Medical Insurance
    • Dental and Vision Plan
    • Ongoing Training
    • Paid Holidays
    • Maternity/Paternity Leave
    • Events and Celebrations
    • Subsidized Stocked Refrigerator
    • Friendly Workspace
    • Green BusinessFrom Employees on Glassdoor
      • Fun work environment, rewarding knowing that we get irreplaceable data back for customers. -
      • Amazing work environment. Excellent incentives that encourage us all.
      • Friendly, inviting, and supportive work environment.
      • Great training, room for growth.
      • Engaging and manageable workload.
      • Each day brings new challenges with new and older technology.
      • Snacks and beverages are stocked regularly.
      • You feel valued as an employee. Comfortable work environment and strong incentives.
      • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace. -
      • It's been great to work as an individual to make a difference to customers and work next to others with that same goal. -
      • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.Powered by JazzHR

Keywords: DriveSavers Data Recovery, Novato , Data Recovery Engineer - Macintosh and iOS Platforms, Engineering , Novato, California

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