Engineering Student Services Advisor (4546U)
Company: University of California-Berkeley
Location: Berkeley
Posted on: April 20, 2024
Job Description:
About Berkeley
At the University of California, Berkeley, we are committed to
creating a community that fosters equity of experience and
opportunity, and ensures that students, faculty, and staff of all
backgrounds feel safe, welcome and included. Our culture of
openness, freedom and belonging make it a special place for
students, faculty and staff.The University of California, Berkeley,
is one of the world's leading institutions of higher education,
distinguished by its combination of internationally recognized
academic and research excellence; the transformative opportunity it
provides to a large and diverse student body; its public mission
and commitment to equity and social justice; and its roots in the
California experience, animated by such values as innovation,
questioning the status quo, and respect for the environment and
nature. Since its founding in 1868, Berkeley has fueled a perpetual
renaissance, generating unparalleled intellectual, economic and
social value in California, the United States and the world.We are
looking for equity-minded applicants who represent the full
diversity of California and who demonstrate a sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
disability, gender identity, sexual orientation, and ethnic
backgrounds present in our community. When you join the team at
Berkeley, you can expect to be part of an inclusive, innovative and
equity-focused community that approaches higher education as a
matter of social justice that requires broad collaboration among
faculty, staff, students and community partners. In deciding
whether to apply for a position at Berkeley, you are strongly
encouraged to consider whether your values align with our Guiding
Values and Principles, our Principles of Community, and our
Strategic Plan.At UC Berkeley, we believe that learning is a
fundamental part of working, and our goal is for everyone on the
Berkeley campus to feel supported and equipped to realize their
full potential. We actively support this by providing all of our
staff employees with at least 80 hours (10 days) of paid time per
year to engage in professional development activities. To find out
more about how you can grow your career at UC Berkeley, visit
grow.berkeley.edu.
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Departmental Overview
The College of Engineering at UC Berkeley is recognized for its
educational and research excellence, consistently ranking among the
top three Engineering colleges in the United States. With more than
220 regular faculty members, 1,600 graduate students, and 4,200
undergraduate students located in seven academic departments,
Engineering is the second largest college on the Berkeley campus.
The College offers 11 single undergraduate majors and six joint
majors as well as two joint majors in conjunction with the College
of Chemistry and seven simultaneous degree programs with the Haas
School of Business. Engineering Student Services provides advising
and counseling to currently enrolled undergraduates, prospective
students, parents, faculty, and other administrative units; ensures
consistent application of college and university policies; and
participates in outreach activities. Decisions made by Engineering
Student Services (ESS) impact all academic units within the College
of Engineering, as well as set a precedent for other colleges on
the campus. Specific services provided include outreach,
orientation advising, scheduled individual advising sessions,
drop-in advising, group advising, web-based advising, and
workshops.This position is responsible for assisting the Deans by
proposing modifications to college procedures and/or policies. The
ESS Advisor represents the unit on advisory committees relevant to
the functions of Engineering Student Services. Applies a thorough
understanding and ability to interpret university and college
policies, regulations, requirements, maintaining uniform and
consistent application of college policy and regulations; and
participates in various outreach activities, supervises students,
and manages programs related to the work of the office.
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Application Review Date
The First Review Date for this job is: April 2, 2024 - Open Until
Filled
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Responsibilities
Academic Advising:
- Manage a caseload of 500 students using a holistic advising
approach. Establish individualized, collaborative relationships
with students to learn their skill levels, aptitudes, interests,
and strengths. Assist students with identifying academic and career
goals and establishing realistic plans to meet them. Continuously
track and intervene as appropriate.
- Engage students in assuming an active role in their academic
planning and developing meaningful educational plans that correlate
with their values, abilities, and life goals. Foster student
success through intentional advising.
- Using expertise in advising, meet with students who are
struggling academically and identify the students' challenges.
Determine the proper referrals for these students whose academics
may be adversely affected by issues such as mental health,
financial aid, personal and/or family problems, disabilities,
and/or study habits. Contact the appropriate offices and make the
proper student referrals and work with those colleagues.
- Establish relationships and serve as the point person between
ESS and other departments including Admissions, Registrar, Cal
Student Central, Central Evaluation Unit, University Health
Services, Disabled Students' Program, Career Center, Centers for
Educational Equity and Excellence, International Office, Financial
Aid, Counseling and Psychological Services, Student Life Advising,
other campus advisors, etc. Initiate contact and make decisions in
areas appropriate to ESS. Actively collaborate regarding delivery
of their services and programs to engineering students and/or
develop and implement joint programs or workshops between their
offices and ESS. Keep other ESS staff informed of updates regarding
these departments, their programs, services, and policies so
accurate and timely information may be forwarded by ESS staff to
students.
- Consult with other student service units regarding students who
are experiencing academic, financial, and personal difficulties;
participate on campus-wide committees; and participate in joint
campus-wide ventures such as orientations and advising
programs.
- Make decisions on behalf of the Dean regarding student
petitions and other issues related to academic status, subject to
dismissal, and/or academic dismissal.
- Advise new, continuing, and readmitted students, applicants,
prospective applicants, parents, faculty and staff, or other
educational institutions on academic programs and college and
university requirements. Provide timely, accurate information,
making referrals to appropriate campus offices as necessary, and
helping students to define realistic academic goals and understand
how to achieve these goals within their major or majors. Provide
academic and personal counseling to students regarding academic
progress, choice of major, completion of breadth requirements,
program planning to meet career and personal goals, and subject to
dismissal status 50% Essential and dismissal via individual, phone,
or online (i.e. Zoom or Google Hangouts) appointments, group
workshops, and/or email.
- Remain current with trends in higher education and the advising
profession locally and nationally as they apply to today's college
students.
- On an ongoing basis develop and implement innovative and
cutting edge advising programs, workshops and services which
effectively meet the needs of a changing student body including but
not limited to specific cohorts of students (i.e. students
historically underrepresented in the field of engineering, those on
subject to dismissal status, new students). Develop recommendations
for the improvement of existing programs and/or policies as well as
initiate new programs and/or services to meet changing student
needs. Work with staff and faculty in a variety of departments to
develop recommendations to address trends with engineering students
(i.e. majority of students performing poorly in a specific
class).
- Track and monitor student retention including identifying
issues hampering student success. Track individual students
including but not limited to those on subject to dismissal status,
document contact with students, connect students with college and
university resources, collaborate with college and department
advisors regarding students in academic difficulty and address
issues/problems impacting them. Identify needs of new cohorts of
students (i.e. new transfer students, new freshmen, students
historically underrepresented in the field of engineering) to help
ensure their success and recommend programs/services to address
their needs. Identify students at risk of academic difficulty and
meet with them to assess their needs. Determine barriers,
distractions, and complications affecting a students' academic
success, help students recognize these issues, advise students
accordingly, and make appropriate referrals for additional
therapeutic counseling and/or assistance from other units. Promote
student retention and progress by encouraging students to identify
and pursue appropriate educational and professional goals.
- Use thorough knowledge of university and college regulations
and policies and interpret for students, applicants, and
prospective applicants. Explain registration and enrollment
procedures to students and advise them throughout their
undergraduate program.
- Ensure active student engagement in the engineering community
by proactively promoting and marketing co-curricular and
out-of-the-classroom growth and development opportunities for
students as they relate to the College's mission of producing
well-rounded grad7uates who have both strong technical and
non-technical skills (i.e. study abroad, internships, undergraduate
research, student organization involvement, leadership and
professional development programs, career center workshops,
scholarships, and graduate school preparation, etc.) Represent ESS
at programs and workshops to further develop community and
relationships with engineering students while serving as a positive
role model for them.
- Initiate/update degree checks and verify degree completion for
B.S. candidates. Confirm students have met requirements for degree
completion including incidents where there are no clear precedents
or articulations, such as interdisciplinary programs or when
transfer work is involved. Review students' records and certify
completion of degree requirements and honors designations for all
17 College of Engineering majors, considering substitution of major
requirements and use of transfer evaluation credit.
- Facilitate advising workshops with assigned departments of
expertise. Establish productive relationships with department staff
and faculty which allow for collaboration and problem solving.
- Maintain up-to-date student records. Review and update Academic
Progress Reports. Document student appointments by recording notes
highlighting the discussion.
- Monitor and enforce students' academic progress making
recommendations for modifying and or waiving college requirements
by forwarding student cases to the Director of Advising or the
Dean's Committee as appropriate. Ensure that students adhere to an
appropriate engineering program by advising students on course
progress and alternate course selection. Provide students with
information about completion of major programs. Help students
develop academic plans that optimize time to graduation.
- Assist in the development and editing (i.e. writing new text,
proofreading) of ESS and college electronic and printed materials
(videos, the College of Engineering Guide, the Berkeley Academic
Guide, webinars, ESS and college web pages, etc.) Stay abreast of
emerging technologies and identify ways to enhance programs and
services by utilizing them. Provide input on all undergraduate
related College of Engineering informational flyers, web pages, and
marketing materials. Assist in the writing of correspondence to all
new students. Help develop various forms and petitions, such as the
Evaluation of Credit form, the Late Add/Drop Form and the Standard
College of Engineering Petition. Help develop on-line information
pages on college policy and procedures.
- Develop innovative academic advising workshops and handouts for
new College of Engineering students for Golden Bear Orientation.
Conduct workshops which effectively transmit necessary information
for new students including but not limited to university, college
and department (major) requirements, policies, procedures, and
suggestions on how to effectively make the transition from high
school or community college to Berkeley Engineering.Program
Management: Serve as the project manager/coordinator for one or
more ESS advising or academic programs. Examples of ESS
undergraduate advising projects/academic programs include:
- Change of College
- Golden Bear Orientation
- Golden Bear Advising
- EAP (outbound students) and EAP Reciprocity (inbound
students)
- Peer Advisor Program
- Data Management
- Transfer Admission
- Articulation/Assist.org
- Faculty Training
- BOA (Berkeley Online Advising platform) enhancements
- Engineering Science (undergraduate)General Program Management
Responsibilities:
- Identify needs of current students including cohorts of
students historically underrepresented in the field of engineering.
Remain abreast of student trends on the Berkeley campus and
nationwide, developing recommendations to improve existing
programs.
- Establish learning outcomes for individual programs and develop
tools (i.e., workshop evaluations) to measure these
outcomes/objectives.
- Develop a vision for the project including how to grow and
improve it and establish intended outcomes. Actively collaborate
with and solicit input from engineering community members. Identify
innovative and cutting edge approaches.
- Benchmark with other colleges on the Berkeley campus as well as
across the UC system and with competitor campuses nationwide to
identify best practices, trends, etc. to improve the management of
assigned project.
- Establish and/or recommend policies that support college and
university missions and procedures. Ensure polices are followed and
clearly communicated to students.
- Keep detailed statistics about the project on a consistent
basis. Utilize data to develop an annual report.
- Develop regular operating procedures and updates for assigned
project. Provide training.Policy, Courses and Curricula
Consultation
- Analyze the consequences of departmental/school/college
academic policies and recommend new or changed policies.
- Make recommendations on exceptions to policy and determine how
such decisions will affect multiple departments.
- Serve on the College's Dean's Committee. Use independent
decision-making authority to evaluate student petitions and make
exceptions to college policy.
- Develop and maintain a thorough knowledge of the major
requirements and courses offered for all major programs in the
College of Engineering. Act as a resource for all decisions
concerning major requirements, exceptions and practices relevant to
the major programs.
- Advise students on academic policies that govern their major in
context of college-level constraints, and assist them in developing
petitions to request exceptions to curriculum policy.
- Advise chairs/deans in the assigned department(s) on the
formulation of department policy by determining areas needing
clarification and identifying solutions.
- Make recommendations when necessary on academic and college
policy. Advise on the impact of the recommendations on other
departments and campus offices (Registrar, Admissions, University
Health Services, Disabled Students' Program, etc.)
- Track certain student enrollment activities such as summer
session attendance, when certain courses are taken, trends in
grades, etc. to be used in the development of new academic policy
or procedures.
- Assist in the creation, analysis and implementation of college
policies such as deadlines and procedures for change of major,
readmission, petitions for requirement substitutions, late adds and
drops, etc. and make recommendations to the Chair of the
Undergraduate Study Committee and to the Dean's Committee.
- Coordinate, review and advise department/college/school
chair/dean and faculty on transferability and applicability of
non-UC Berkeley courses and/or courses on campus within or outside
of the department that may affect ongoing requirements.
- Work with students, faculty and departments on evaluating
non-articulated courses primarily from four year colleges and
universities.
- Advise Deans of the effect of the UCB curriculum on these four
year school transfers.
- Make recommendations to the College's Admissions Committee and
Undergraduate Study Committee on the admission process for junior
transfers based on transferability and applicability of these
courses (e.g., determining completion rate of courses for
admissions).
- Advise community college junior transfers on use of articulated
courses and how to determine which major and college requirements
remain.Recruitment and Admissions: Advise department/school/college
on outreach strategies and help identify targeted institutions to
meet organization's goals. Coordinate, review and advise chair/dean
and faculty on transferability and applicability of non-UC Berkeley
courses. Utilize in-depth knowledge of organization's admission
criteria to help rank applicants for admission.
- Evaluate course equivalencies and rate of completion of
undergraduate program of junior level transfers.
- Review junior transfer applications and make recommendations
for admission for all majors of the College of Engineering to the
department's Faculty Admission Chair.
- Possess extensive knowledge of other post-secondary
institutions, including community colleges and four-year
schools.
- Advise counselors from other colleges (other UCB colleges and
professional schools, other UC campuses, community colleges) on
course articulation and standards for completing academic
preparation for College of Engineering application.
- Determine transferability of technical coursework with
departments in order to allow subject credit.
- Assist the College in attracting qualified candidates by
disseminating information about the College through oral
presentations at school visits and by telephone and online.
- Provide prospective students, parents and school administrators
with pertinent information regarding the College of Engineering
policies and programs including interpreting college policy and
procedures, explaining articulation agreements, discussing academic
programs and related career choices.
- Staff recruitment events to positively represent the College
and to effectively communicate information about the College
including but not limited to Cal Day, freshman admit yield
receptions and events, transfer admit yield receptions and events,
etc.
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Required Qualifications
- Bachelor's degree in related area and / or equivalent
experience / training.
- Advanced knowledge of advising and counseling techniques and
philosophies including student development theory.
- Thorough knowledge of college/school policies, procedures, and
requirements.
- Thorough knowledge of department/college/school precedents and
application of policy.
- Thorough knowledge of university academic policies, procedures,
and requirements.
- Skills in judgment and decision-making, problem solving,
project management.
- Abilities in problem identification, reasoning.
- Ability to develop original ideas to solve problems.
- Ability to multi-task with demanding timeframes and an
exceptional attention to detail.
- Strong interpersonal skills that facilitate communication
across a broad range of constituents.
- Strong presentation skills.
- Experience providing counseling or advising to undergraduate
students in STEM majors.
- Knowledge and experience in working with historically
underrepresented student groups including ethnic minority
communities, first generation college students, re-entry students,
student parents, rural students, LGBTQI, and students with
disabilities.
- Skills in project management, event planning and assessment
including establishing and measuring program and/or learning
outcomes.
- Experience with undergraduate admissions.
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Preferred Qualifications
- Master's degree in Student Affairs, Student Personnel
Administration, Higher Education Administration, Counseling and
Guidance, Social Work/Welfare, or similar advanced degree.
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Salary & Benefits
For information on the comprehensive benefits package offered by
the University, please visit the University of California's
Compensation & Benefits website.Under California law, the
University of California, Berkeley is required to provide a
reasonable estimate of the compensation range for this role and
should not offer a salary outside of the range posted in this job
announcement. This range takes into account the wide range of
factors that are considered in making compensation decisions
including but not limited to experience, skills, knowledge,
abilities, education, licensure and certifications, analysis of
internal equity, and other business and organizational needs. It is
not typical for an individual to be offered a salary at or near the
top of the range for a position. Salary offers are determined based
on final candidate qualifications and experience. The budgeted
salary or hourly range that the University reasonably expects to
pay for this position is $85,000 to $97,400 annually. This is a
100% FTE, career position eligible for full benefits.
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Conviction History Background
This is a designated position requiring fingerprinting and a
background check due to the nature of the job responsibilities.
Berkeley does hire people with conviction histories and reviews
information received in the context of the job responsibilities.
The University reserves the right to make employment contingent
upon successful completion of the background check.
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Mandated Reporter
This position has been identified as a Mandated Reporter required
to report the observed or suspected abuse or neglect of children,
dependent adults, or elders to designated law enforcement or social
service agencies. We reserve the right to make employment
contingent upon completion of signed statements acknowledging the
responsibilities of a Mandated Reporter.
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Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or protected veteran status. For more
information about your rights as an applicant, please see the U.S.
Equal Employment Opportunity Commission poster. For the complete
University of California nondiscrimination and affirmative action
policy, please see the University of California Discrimination,
Harassment, and Affirmative Action in the Workplace policy.
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Keywords: University of California-Berkeley, Novato , Engineering Student Services Advisor (4546U), Engineering , Berkeley, California
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