Director of Live Services (Sports)
Posted on: May 12, 2022
Who We Are
Founded in 2005, 2K Games is a global video game company,
publishing titles developed by some of the most influential game
development studios in the world. Our studios responsible for
developing 2K's portfolio of world-class games across multiple
platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy,
Cloud Chamber, and HB Studios. Our portfolio of titles is expanding
due to our global strategic plan, building, and acquiring exciting
studios whose content continues to inspire all of us! 2K publishes
titles in today's most popular gaming genres, including sports,
shooters, action, role-playing, strategy, casual, and family
Our team of engineers, marketers, artists, writers, data
scientists, producers, problem solvers, and doers, are the
professional publishing stewards of our growing library of
critically acclaimed franchises such as NBA 2K, Battleborn,
BioShock, Borderlands, The Darkness, Mafia, Sid Meier's
Civilization, WWE 2K, and XCOM.
At 2K, we pride ourselves on creating an inclusive work
environment, which means encouraging our teams to Come as You Are
and do your best work! We are dedicated to diversity and inclusion
and want our community of candidates to reflect this commitment. We
encourage all qualified applicants to explore our global
2K is headquartered in Novato, California and is a wholly owned
label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).
What We Need
The Director of Live Services(Sports) is a member of the 2K Growth
team, responsible for leading Live Service strategy, planning,
execution, and optimization across multiple key AAA franchises.
Which include WWE 2K, PGA TOUR 2K, and more. Responsible for
leading a cross-functional team of commercial strategists.
Responsible for charting a course for post-launch live services
activities and engagement. Your team will also drive live service
execution, analysis, and continued optimization based on the
outcomes of our campaigns and activities.
What You Will Do
Collaborate with Studios to develop/implement a customer-centric
Live Service vision. Strategize with Product Development (PD),
Marketing, Tech, and Analytics teams.
Partner with PD and Analytics to develop fair and balanced
monetization models and lifecycle promotional content that empower
customer choice and value for time
Partner with Analytics to develop KPI frameworks and comprehensive
live service reporting, working closely with Data Engineering to
establish telemetry requirements and BI to build user-friendly
dashboards and reports
Partner with Data Science and Live Ops Analytics teams to develop
predictive behavioral models and design/develop Live Service
backend systems and tools (e.g., ML personalization)
Align with Performance Marketing teams on audience sizing,
prioritization, content, messaging, and localization for targeted
retention and (to a lesser extent) acquisition campaigns
Lead ad hoc user health and behavioral/engagement analyses.
Articulate prevailing trends throughout the publishing and studio
organizations. While aligning with key partners to identify, model,
and implement optimization opportunities
Who We Think Will Be a Great Fit
The ideal candidate is passionate about optimizing great user
experiences via data-driven insights and ideas. They are always
seeking the 'WHY' and the 'So What' insights. They are a strong,
articulate leader who people are excited to partner with and
follow. They are methodical (but agile), objective and
hypothesis-driven, and experienced. Comfortable working
cross-functionally to tackle big questions. They are problem
solvers who love finding new ways to delight our players.
Highly organized, energetic, flexible, collaborative, and
proactive. A leader who can positively and productively impact both
strategic and tactical operational initiatives.
Working understanding of live services mechanics and strategies
across AAA genres and franchises (both premium and Free-2-Play)
As an equal opportunity employer, we are committed to ensuring that
qualified individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview
process, perform their essential job functions, and receive other
benefits and privileges of employment. Please contact us if you
need a reasonable accommodation.
Please note that 2K Games and its studios never use instant
messaging apps or personal email accounts to contact prospective
employees or conduct interviews and when emailing, only use 2K.com
Keywords: 2K, Novato , Director of Live Services (Sports), Executive , Novato, California
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