Company: Burger King - Ghai Management
Posted on: June 12, 2022
Restaurant General Manager SUMMARY
To profitably operate the restaurant within the practice and
procedures established by Burger King Corporation and Ghai
Management. This position is responsible for cost control, customer
service, restaurant and employee appearance, building sales,
maximizing profits and employee development. ESSENTIAL DUTIES AND
RESPONSIBILITIES include, but not limited to the following:
Responsible for working the front counter to insure quality
service. Checks product quality and talks with customers, assures
availability. Effectively trains and coaches employees to show
courtesy and handling of complaints.
Conduct meetings with team members and management team for the
purpose of planning, training, and reviewing operations/management
procedures and policies.
Develops and maintains an acceptable level of sales. Utilizes local
Monitors utilities, supplies, and other cost categories to minimize
impact. Analyzes Profits and Loss statements and takes appropriate
corrective action. Follows proper procedures and specifications in
preparation and serving of food products. Controls restaurant
inventory through established inventory system.
Use GHAI approved labor guidelines. Develops and post labor
schedules in advance of work week start. Adjusts labor to changes
in sale volume.
Manages restaurant cash control by making bank deposits daily.
Follows the Cash Handling Procedures outlined in the GHAI
Ensures accidents and incidents are reported to Risk Management in
a timely manner. Take necessary action to minimize workers and/or
unemployment compensation. Maintains safe work environment. Achieve
highest possible rating by the Health Department. Ensures
professional restaurant and team image through rigid adherence to
restaurant cleanliness, uniforms, and overall is in compliance with
BKCs Image standards.
Keeps District Manager informed of hiring team members, approval
for promotions and changes in employee status. Process payroll
accordingly. Maintains applicant tracking as per federal
Conducts performance reviews with management team and team members.
Documents in writing, corrective disciplinary action with employees
or any incident involving customers. Maintain team members
personnel files in accordance with federal, state and local law.
Posts all Federal and State required posters.
Utilizes a preventive maintenance system, ensuring adequate repair
of buildings and equipment as needed.
Attends meetings as scheduled by District Manager for the purpose
of planning, training and reviewing operations/management
procedures and policies.
Performs all administrative paperwork as required.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability
It is critical that the candidate possesses a strong desire to make
a positive image in peoples lives to pursue excellence and have a
passion for the QSR industry. GHAIs goal is to become the Best in
Class BK Franchise and Employer of Choice; therefore restaurant
managers must demonstrate success behaviors and at all times.
EDUCATION and/or EXPERIENCE
High School or GED; some college preferred; Previous restaurant
experience desirable. No one under the age of 20 is allowed to be a
Restaurant Manager. Must be ServSafe and Foundations certified.
Ability to demonstrate excellent written and oral communication
skills; Ability to listen to understand other points of view before
responding; Ability to influence others to gain commitment; Ability
to present information in a clear and concise manner. MATHEMATICAL
Understanding of P & L analysis, Cash Controls, Labor Analysis,
Yields and calculating food costs (theoretical vs. actual).
To be able to solve problems and deal with a variety of complex
issues that is common in the QSR business. Must be able to exercise
sound judgment in considering course of action. FLEXIBILITY
Handles day-to day work challenges confidently; is willing and able
to adjust to multiple demands, shifting priorities, and rapid
change; ability to work a variety of shifts and times of day.
Develops and grows others; solicits and applies customer feedback;
improve processes, product and services; Gains support and
commitment from others; mobilizes people to take action; Uses
delegated authority to meet specific responsibilities. COMPUTER
Proficient in computer based programs systems. Proficient in Excel,
Word, as well as the Internet. LICENSE
Must have a valid drivers license, current car insurance.
Based on appropriate payband + commensurate with experience +
incentive bonus plan based on performance and profitability of the
company BACKGROUND CHECK
Candidates are required to pass background check and drug test
criteria as a condition of promotion or hire to this position
unless otherwise prohibited by state law. PHYSICAL DEMANDS
Minimum qualifications needed to perform essential job functions.
Must be capable of exerting up to 60 pounds of force occasionally
or frequently, and/or up to 60 pounds of force constantly to move
objects. Minimum qualifications needed to perform the essential job
Consistently carries products/boxes and miscellaneous weighing no
more than 70 pounds.
Consistently climbs ladders to roof to check A/C exhaust fan.
Consistently operates cash registers, calculators, computers, mail
Consistently handles product preparation.
Consistently kneels to utilize proper lifting procedures and to
Consistently lifts for product preparation, stocking and
Consistently pushes to open and close door to coolers and
Consistently reaches for product preparation and serving customers
and for training.
Frequently stands during serving customers and training.
Frequently stoops to pick up supplies and trash.
Visual and Auditory sense required.
Machines, devices, tools, etc. used in job performance and the
conditions in which the job is accomplished. EQUIPMENT
Fryers, broilers, flat top grills, walk in freezer, menu boards,
computers, cash registers, warmer lights, filtering machines, oven,
steam units, holding cabinets, slicers, storage units, soda
fountain hook up station, microwave ovens, insulated oven mitts,
toasters, cooking utensils, drive thru communication systems, and
automobile to drive to the bank. ENVIRONMENTAL CONDITIONS
The employee is subject to inside environmental conditions;
protection from weather conditions, but not necessarily from
The employee is subject to both environmental conditions; work
activities occur both inside and outside.
The employee is subject to extreme cold temperature below 32
degrees for periods of time.
The employee is exposed to hazards which includes a variety of
physical conditions, such as moving mechanical parts, electrical
current, exposure to high heat of chemicals.
The employee is subject to one or more of the following conditions:
fumes, odors, dust, mists, gases or poor ventilation. Brand: Burger
Address: 220 Alameda Del Prado Novato, CA - 94949
Property Description: 3554 - 220 Alameda Del Prado, Novato, CA
Property Number: 3554
Keywords: Burger King - Ghai Management, Novato , General Manager, Executive , Novato, California
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