Senior Product Manager, Invoices
Company: Square Inc.
Location: San Francisco
Posted on: April 17, 2024
Job Description:
Since we opened our doors in 2009, the world of commerce has
evolved immensely, and so has Square. After enabling anyone to take
payments and never miss a sale, we saw sellers stymied by
disparate, outmoded products and tools that wouldn't work
together.
So we expanded into software and started building integrated,
omnichannel solutions - to help sellers sell online, manage
inventory, offer buy now, pay later functionality through Afterpay,
book appointments, engage loyal buyers, and hire and pay staff.
Across it all, we've embedded financial services tools at the point
of sale, so merchants can access a business loan and manage their
cash flow in one place. Afterpay furthers our goal to provide
omnichannel tools that unlock meaningful value and growth, enabling
sellers to capture the next generation shopper, increase order
sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large,
enterprise-scale businesses with complex operations, sellers just
starting, as well as merchants who began selling with Square and
have grown larger over time. As our sellers grow, so do our
solutions. There is a massive opportunity in front of us. We're
building a significant, meaningful, and lasting business, and we
are helping sellers worldwide do the same.Job DescriptionThe Square
Invoices Front Door Team is dedicated to optimizing the customer
experience for sellers that start with Square Invoices as the first
step in their journey with Square. Starting with Home Repair &
Services sellers, this team will streamline the invoicing workflow
for them. We recognize the unique challenges and needs of this
sector and aim to improve Square's functionality specifically for
businesses in Home Repair & Services. As a Product Manager for the
Square Invoices Front Door Team, you will play a pivotal role in
shaping the direction of our invoicing and remote sales workflow
solutions, ensuring they align with market demands and offer a
seamless experience for both sellers and buyers in the Home Repair
& Services industry.Key ResponsibilitiesProduct Strategy and
VisionDevelop and own the execution of product strategy for growing
the front door audiences for Invoices (starting with Home Repair &
Service) while aligning with broader company goals and
strengths.Define and communicate the multi-year vision for the
Invoices Front Door Team, ensuring alignment with market trends and
specific needs of Home Repair & Services sellers.Product
DevelopmentDrive the development of innovative and industry-leading
invoicing products across desktop, mobile, and native
platformsCollaborate with cross-functional teams, including Design,
Engineering, Product Marketing, and Data Science, to execute the
product strategy.Leadership and Cross-Functional CollaborationLead
and inspire a high-performing team fostering an environment that
encourages creativity, efficiency, and a commitment to
quality.Influence key stakeholders across Square to align
resources, intent, and prioritization with the goals of the
Invoices Front Door Team.Qualifications
- 8+ years of product management experience.
- A collaborative approach: You have a track record of driving
alignment and delivering results with cross-functional
partners.
- Vision: You've formed, gained buy-in, and driven key strategies
shaping the multi-year direction of your team.
- Results: You have a proven track record of shipping simple,
elegant products at scale.
- Efficiency: You have excellent organization and prioritization
skills.
- Analytical skills: You have a great ability to absorb and apply
data to your decision making.
- Execution: You're scrappy, solution-oriented, and able to help
the team push through obstacles and blockers to deliver value for
our customers. Able to push through obstacles, and ready to roll up
your sleeves wherever needed.
- Communication: You're regarded as an excellent communicator,
both written and verbal.
- Customer empathy: You have experience shaping product direction
and execution based on customer needs.
- You have experience working through problems with high
ambiguity and without a definitive answer.
- You've developed industry-leading products that have gained a
strong followership and product loyalty.Additional InformationBlock
takes a market-based approach to pay, and pay may vary depending on
your location. U.S locations are categorized into one of four zones
based on a cost of labor index for that geographic area. The
successful candidate's starting pay will be determined based on
job-related skills, experience, qualifications, work location, and
market conditions. These ranges may be modified in the future.
Zone A: USD $180,000 - USD $270,000
Zone B: USD $171,000 - USD $256,600
Zone C: USD $162,000 - USD $243,000
Zone D: USD $153,000 - USD $229,600To find a location's zone
designation, please refer to this resource . If a location of
interest is not listed, please speak with a recruiter for
additional information.Full-time employee benefits include the
following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1
financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per
calendar year to the extent legally permissible) for non-exempt
employees and covered by our Flexible Time Off policy for exempt
employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefitsThese
benefits are further detailed in Block's policies. This role is
also eligible to participate in Block's equity plan subject to the
terms of the applicable plans and policies, and may be eligible for
a sign-on bonus. Sales roles may be eligible to participate in a
commission plan subject to the terms of the applicable plans and
policies. Pay and benefits are subject to change at any time,
consistent with the terms of any applicable compensation or benefit
plans.We're working to build a more inclusive economy where our
customers have equal access to opportunity, and we strive to live
by these same values in building our workplace. Block is a proud
equal opportunity employer. We work hard to evaluate all employees
and job applicants consistently, without regard to race, color,
religion, gender, national origin, age, disability, veteran status,
pregnancy, gender expression or identity, sexual orientation,
citizenship, or any other legally protected class.We believe in
being fair, and are committed to an inclusive interview experience,
including providing reasonable accommodations to disabled
applicants throughout the recruitment process. We encourage
applicants to share any needed accommodations with their recruiter,
who will treat these requests as confidentially as possible. Want
to learn more about what we're doing to build a workplace that is
fair and square? Check out our I+D page .Additionally, we consider
qualified applicants with criminal histories for employment on our
team, assessing candidates in a manner consistent with the
requirements of the San Francisco Fair Chance Ordinance.We've
noticed a rise in recruiting impersonations across the industry,
where individuals are sending fake job offer emails.Contact from
any of our recruiters or employees will always come from an email
address ending with@block.xyz ,@squareup.com , @tidal.com ,
or@afterpay.com,@clearpay.co.uk .Block, Inc. (NYSE: SQ) is a global
technology company with a focus on financial services. Made up of
Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help
more people access the economy. Square helps sellers run and grow
their businesses with its integrated ecosystem of commerce
solutions, business software, and banking services. With Cash App,
anyone can easily send, spend, or invest their money in stocks or
Bitcoin. Spiral (formerly Square Crypto) builds and funds free,
open-source Bitcoin projects. Artists use TIDAL to help them
succeed as entrepreneurs and connect more deeply with fans. TBD is
building an open developer platform to make it easier to access
Bitcoin and other blockchain technologies without having to go
through an institution.While there is no specific deadline to apply
for this role, on average, U.S. open roles are posted for 70 days
before being filled by a successful candidate.
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Keywords: Square Inc., Novato , Senior Product Manager, Invoices, Executive , San Francisco, California
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