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Senior Lab Technical Support Engineer

Company: inSync Staffing
Location: Novato
Posted on: January 23, 2023

Job Description:

$45.00 - $52.00 W2
11 month contract
Onsite

This job requires working on-site and client is mandating all workers be vaccinated

Summary:
The successful candidate will have the opportunity to partner closely with both IT professionals and laboratory customers. They will play a key role in supporting the secure buildout of a new laboratory environment. Experience with pharmaceutical/biopharmaceutical industries or other regulated environments is required.

Responsibilities:
Assist with documenting security requirements for 125 laboratory
Gather and document Windows Active Directory requirements for laboratory
Document laboratory environment remote access
Migrate laboratory servers and workstations into new environment (i.e., network, domain) and test
Test remote access functionality for selected laboratory server/workstations.
Research, test and recommend specific system software options to meet platform
Possibly assist with off-hours monthly maintenance and updating
Support application/system deployment projects emphasizing the software development lifecycle (SDLC).
Able and willing to transport, lift and install PC equipment in a controlled laboratory
Troubleshoot IT issues and provide excellent customer service to our
Ensure all tracks of project implementation occurs in accordance with established change control
Energetic/self-motivated, able to work independently and in team with strong organizational

Troubleshooting and supporting hardware and applications on Windows Operating System
Experience building and deploying validated systems in a GxP
Familiarity with System Development Life Cycle (SDLC) and Computer Systems Validation (CSV).
Strong knowledge of networking, GPOs, AD and the deployment and support of Client, Application Server and Database Server architecture within a validated enterprise
Knowledge including Microsoft Server, Windows 10, MS SQL and Oracle SQL
Troubleshooting and supporting a client/server environment (Windows and Oracle).
Able to work independently and research answers on This includes talking to vendors, searching solutions on the internet, etc.
A solid communicator who can speak effectively to technical and non-technical
A team-player able to collaborate and add-value in determining

Nice to have:
Experience with integration of laboratory equipment to laboratory information management
Experience in supporting and maintaining scientific systems, example systems include:
LabWare LIMS
Plate reader Systems [SoftMax Pro, WinKQCL, MSD]
MODA-EM
Empower

COMPTIA A+ Certification
Bachelor s Degree Preferred
2-5 years experience required

Benefits:
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: inSync Staffing, Novato , Senior Lab Technical Support Engineer, Healthcare , Novato, California

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