Senior Client Partner, Healthcare

Company: Infosys Limited
Location: Pleasanton
Posted on: May 23, 2025

Job Description:

Senior Client Partner, Healthcare Engagement ManagerInfosys is seeking a Senior Client Partner for its Healthcare vertical. The person will lead all the client interfaces within the assigned account along with the group managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.Key Responsibilities:

• Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close. Persuade clients to provide industry-wide references to support revenue growth outside the account and increase ROI on events.
• Develop proposals by forming pursuit teams across BUs/external partners and positioning the team with the client. Drive consensus between BUs and defend proposals at appropriate levels.
• Clarify client expectations, gather ground-level intelligence, set expectations, and ratify solutions with the client to demonstrate business value.
• Ensure client delivery assurance by collaborating with all delivery stakeholders involved to fulfill commitments.
• Create and oversee the account plan, including relationships, opportunities, and pricing decisions.About Infosys Healthcare:At Infosys, we understand industry drivers such as healthcare outcomes, cost optimization, and evolving compliance needs. Our services support healthcare organizations in navigating their digital transformation, leveraging Next Gen Technologies like Automation, AI, Analytics, and digital experiences. We possess strong capabilities in healthcare solutions across the Payer value chain, including Plan Design & Sales, Member & Provider engagement, Care Management, Claims Processing, Customer Service, and Business Operations Management.Our strategic frameworks include product implementation playbooks, BPM assessments across healthcare domains, and frameworks for plan setups and KPI assessments. Our solutions enable automation, cost savings, and modernization, helping clients optimize processes such as provider data management, care management, and claims processing.Required Qualifications:

• Bachelor's degree or equivalent; extensive experience (14+ years) with strong sales/relationship management in lieu of education.
• Significant business development and project management experience in healthcare.
• Proven ability to interact with C-level clients and lead proposal presentations.
• Strong leadership, communication, and interpersonal skills.
• Legal authorization to work in the U.S. without sponsorship.Preferred Qualifications:
  • MBA or equivalent and 10+ years of experience.
  • Knowledge of industry-specific solutions and go-to-market strategies.
  • Experience with global delivery models and managing large teams.
  • Track record as an account manager in growing client relationships.Benefits:
    • Comprehensive health insurance, disability coverage, and wellness accounts.
    • 401(k) retirement plan with contributions based on salary.
    • Paid holidays and time off.About Us:Infosys is a global leader in digital services and consulting, supporting clients worldwide in their digital transformation with AI-powered solutions, agile digital delivery, and continuous learning initiatives.Equal Opportunity Statement: Infosys provides equal employment opportunities regardless of race, gender, religion, or disability.
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Keywords: Infosys Limited, Novato , Senior Client Partner, Healthcare, Healthcare , Pleasanton, California