Transfer Center Coordinator
Company: REACH Medical Holdings
Location: North Highlands
Posted on: March 4, 2026
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Job Description:
More Information about this Job: Transfer Center Coordinator
IMMEDIATE HIRING! Transfer Center Coordinator FULL-TIME Opportunity
$21.50 per hour The All-Access Transfer Center (AATC) Coordinator
(Trainee, IA/B, IIA/B, IIIA/B, IVA/B, Preceptor and Shift Lead) is
responsible for receiving and coordinating emergency and
non-emergency patient transfer and transport requests via air or
ground ambulance Transfer Center Coordinators will routinely
interact with both external and internal customers, including but
not limited to hospital personnel, physicians, administrators,
transport vendors, and other key personnel. Responsibilities:
Answer emergency and non-emergency transport telephone lines and
coordinate all requests for transfer and transport promptly,
courteously, and demonstrating a high degree of customer service
Respond appropriately applying discretion and independent judgment
to a variety of requests to best: Ability to gather pertinent
information to process patient transfer requests and arrange
transportation Ability to demonstrate compliance with all
established policies and procedures as they apply to the
coordination of patient referral and transport Ability to learn and
comply with local EMS policies, procedures, processes, and
protocols Ability to learn and demonstrate applicable knowledge of
EMTALA and Title regulations about transfer center requests Ability
to learn and demonstrate coordination with Physicians, Case
Managers, and facility staff to effectively document consults and
transfer requests Ability to learn and demonstrate process requests
for critical MD to MD consults and transfer requests for contracted
facilities Ability to track and monitor the location and status of
ground and air ambulances concerning patient transfer requests
Develops a high familiarity with client service area geography and
medical facilities Prioritize tasks, adhere to deadlines, and
provide status updates on assigned projects Ability to learn to
operate technical equipment components necessary for the
performance of job duties Participates in quality assurance (QA)
and Continuous Quality Improvement (CQI) programs Qualifications:
High School diploma or equivalent Two-year degree in a related
field preferred Current or previously held EMT certification,
Medical Assistant, Case Manager or equivalent education/experience
preferred Preferred 6 months to 1 year prior experience in the
health care environment Preferred 1 year customer service
experience EMS dispatch experience preferred Knowledge of medical
terminology required Computer-based phone systems, VOIP/Digital Why
Choose REACH? As a quality air medical transport service, REACH is
one of Global Medical Response ’s (GMR) family of solutions. Our
GMR teams deliver compassionate, quality medical care, primarily in
the areas of emergency and patient relocation services. View the
stories on how our employees provide care to the world at
www.AtaMomentsNotice.com . Learn how our values are at the core of
our services and vital to how we approach care and check out our
comprehensive benefit options at GlobalMedicalResponse.com/Careers
. EEO Statement: Global Medical Response and its family of
companies are an Equal Opportunity Employer, which includes
supporting veterans and providing reasonable accommodations for
individuals with a disability. More Information about this Job:
Check out our careers site benefits page to learn more about our
benefit options.
Keywords: REACH Medical Holdings, Novato , Transfer Center Coordinator, Healthcare , North Highlands, California
