Senior Site Reliability Engineer

Company: Akamai Technologies
Location: Campbell
Posted on: February 1, 2026

Job Description:

The Mapping SRE team is responsible for overseeing and improving availability, reliability, performance and change management procedures of Akamais mapping system. Our system routes trillions of client requests per day, controlling tens of terabits per second of content traffic served to clients worldwide. Our team defines KPIs, advances the state of measurements, monitoring dashboards, alerts, and investigates complex production issues. In this role, youll work closely with cross-functional teams to understand and improve the performance, availability and reliability of Akamais Mapping Service. Youll define key performance indicators (KPIs), advance the state of monitoring, alerting and operational responses, and investigate complex performance issues. As a Senior Site Reliability Engineer, you will be responsible for: • Monitoring, investigating, and analyzing performance and availability by (co)designing, managing, and tracking product-related SLIs/SLOs • Solving problems and avoid recurrence by developing tools / prototypes to proactively monitor service performance and availability • Working closely with product engineers to advocate reliable and scalable system design for supportability, resilience and reliability • Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and recommend improvements • Engaging with our support, operations and engineering teams to investigate and troubleshoot complex problems, including incident management and post-mortem reviews • Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers Do what you love To be successful in this role you will: • Have 5 years of relevant experience and a Masters degree in Computer Science or its equivalent • Demonstrate experience in one of the scripting or procedural languages (python, perl, shell, C/C++, Java, etc.) • Possess experience working in a UNIX/Linux computing environment • Have experience with monitoring, alerting, and logging platforms such as Grafana. • Have in-depth understanding of computer networking concepts, Unix/Linux internals, distribution systems, and system design. • Have excellent communication and organizational skills, be able to articulate technical information in an easy to understand manner Work in a way that works for you FlexBase, Akamais Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: • Your health • Your finances • Your family • Your time at work • Your time pursuing other endeavors

Keywords: Akamai Technologies, Novato , Senior Site Reliability Engineer, IT / Software / Systems , Campbell, California