Senior Software Engineer, Agentic AI Product - Moveworks
Company: ServiceNow
Location: Mountain View
Posted on: March 21, 2026
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Job Description:
Our platform enables employees to converse with all of their
business systems through natural language to quickly find answers
and automate tasks. Powered by the worlds most advanced LLMs, our
proprietary models, and a sophisticated Agentic AI platform, were
transforming how work gets done by allowing AI to take initiative,
streamline complex workflows, and continuously learn and adapt.
Moveworks is trusted by over 5.5 million employees at more than 350
of the world’s largest companies, including 10% of the Fortune 500,
to automate everyday tasks and streamline business operations.
Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was
also named one of Fast Company’s 2025 Most Innovative Companies and
Inc’s Best in Business, in the Best in Innovation category.
Moveworks was also recognized at Microsoft’s 2025 Partner of the
Year and in 2024, received the AI Breakthrough Award. In December
2025, Moveworks was acquired by ServiceNow, marking a pivotal
milestone in our journey to create a single front door to work for
all business systems. By combining ServiceNow’s leading workflow
automation with Moveworks’ Reasoning Engine and natural language
capabilities, we deliver the AI platform for every person and every
workflow. Built to go beyond basic summaries to deliver meaningful
business impact. Together, our AI acts across enterprise systems to
turn conversations into completed work. By joining our team, you’ll
be at the forefront of the AI transformation, backed by the global
scale of ServiceNow and the agility of a high-growth company. We
are looking for world-class talent to help us extend agentic AI to
every employee across every corner of the business. What you get to
do in this role: Our product excels in using cutting-edge Machine
Learning technologies, particularly Generative AI, for business
automation and critical tasks. As a conversation product engineer,
youll apply these technologies to impactful enterprise use cases.
Our product serves diverse user personas across the enterprise
through a unified conversational and GUI interface across chat and
web channels. Were enterprise AI product pioneers with no fixed
formula. Youll innovate on unsolved problems and expand customer
perceptions of ML/GAIs business impact. Our teams expertise,
spanning decades of ML evolution, years of delivering enterprise AI
solutions, and first principles thinking, underpins our products
success. We seek high performance, a passion for enhancing the
overall user impact, and a clear thinking framework for scalable,
tailored experiences. Youll collaborate with ML/GAI experts and
cross-functional teams on innovative features at our fast-growing
AI startup. • Collaborate closely with GAI conversational framework
experts to grasp the latest technology capabilities and best
practices. • Design and implement stakeholder and end-user product
features using cutting-edge Agentic AI and technical approaches to
deliver business value. • Work with PM, UX, and GTM teams to
define, scope, and validate product deliverables. • Expand the
products reach to more customers, domains, and global markets,
ensuring high quality and extensible engineering implementation. •
Identify patterns and feedback to advance the Agentic AI framework
further. • Develop into a well-rounded product engineer with the
expertise to apply LLM technologies for impactful products and
strategic influence. Qualifications To be successful in this role
you have: • Ability to tech lead other engineers and the e2e
delivery of a project. Good communications and soft skills • BS or
a higher degree in computer science or related field • 7 years
professional experience in scalable system development • Strong
product sense and a passion for building scalable web or
conversational UI products • Excellent cross-functional
collaboration skills • A constant thirst for learning and readiness
to step out of your comfort zone
Keywords: ServiceNow, Novato , Senior Software Engineer, Agentic AI Product - Moveworks, IT / Software / Systems , Mountain View, California
