Senior Customer and Partner Solutions Engineer, Business Messaging
Company: Google
Location: San Jose
Posted on: April 1, 2026
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Job Description:
info_outline X In accordance with Washington state law, we are
highlighting our comprehensive benefits package, which is available
to all eligible US based employees. Benefits for this role include:
Health, dental, vision, life, disability insurance Retirement
Benefits: 401(k) with company match Paid Time Off: 20 days of
vacation per year, accruing at a rate of 6.15 hours per pay period
for the first five years of employment Sick Time: 40 hours/year
(statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks Holidays: 13 paid days per year Note:
By applying to this position you will have an opportunity to share
your preferred working location from the following: San Jose, CA,
USA; Kirkland, WA, USA . Minimum qualifications: Bachelor’s degree
in Engineering, Computer Science, a related field, or equivalent
practical experience. 8 years of experience working with
client-side web technologies (e.g., HTML, CSS, JavaScript, or
HTTP). 8 years of experience coding with one or more programming
languages (e.g., Java, C/C++, Python). Experience troubleshooting
technical issues for internal/external partners or customers.
Experience as a customer success engineer or developer in the
conversational messaging space (e.g., working on business messaging
API or platforms). Preferred qualifications: Master’s degree in
Engineering, Computer Science, Business, or a related field.
Experience with cloud technologies such as Google Cloud Platform
(e.g., cloud run, cloud functions, app engine, cloud storage, and
pub/sub). Experience with Node.js/TypeScript or Python, RESTful
APIs, OAuth2, and JSON-based webhooks. Familiarity with GSMA
standards, SMS/MMS gateways, and telecom signaling. Knowledge of
Dialogflow CX/ES, webhooks, and Gemini (Vertex AI) integration for
conversational experiences. Understanding of the digital
advertising ecosystem (e.g., Display Ads, Search, Social, or
programmatic advertising) and how messaging serves as a conversion
channel. About the job As a member of the Android and Business
Communication (ABC) Partner Engineering team, you will be at the
forefront of the mobile revolution, driving the global adoption of
next-generation communication technologies. You will act as a
crucial bridge between our products and the partner ecosystem. By
blending deep technical expertise with strategic relationship
management, you will dismantle barriers and accelerate the
integration of our services, ensuring a seamless and advanced
communication experience for billions of users on Android and
beyond. In this role, you will be the core technical engine driving
the adoption and hyper-growth of the Rich Communication Services
(RCS) for Business platform. You will transform traditional
business-to-consumer and consumer-to-business communication into a
rich, conversational platform, enabling businesses of all sizes to
connect with their customers directly in the native carrier
messaging app across platforms. You will require a blend of deep
engineering expertise with strategic consultation, focusing on
establishing, nurturing, and expanding technical partnerships and
alliances with key enterprises. Operating at the intersection of
Engineering, Sales, and Developer Relations, you will not just be a
technical troubleshooter but you will be a market-maker. You will
be the "face" of Google’s messaging technology, driving adoption by
empowering a complex ecosystem of content aggregators, resellers,
and AdTech partners. The US base salary range for this full-time
position is $183,000-$265,000 bonus equity benefits. Our salary
ranges are determined by role, level, and location. Within the
range, individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the
specific salary range for your preferred location during the hiring
process. Please note that the compensation details listed in US
role postings reflect the base salary only, and do not include
bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities Write production-level code (Python, Node.js) and
build internal tools to automate partner on-boarding, parse large
datasets, and ensure high test coverage. Support aggregators and
messaging providers to maximize technical adoption of Rich
Communication Services (RCS) capabilities, focusing on reusable
solutions to enable global hyper-growth. Achieve "trusted advisor"
status by providing deep consultation for enterprise clients and
building scalable, repeatable frameworks to capture the SMB
segment. Serve as a subject matter expert for RCS protocols,
troubleshooting complex network and application-layer issues while
proposing innovative technical solutions. Manage executive-level
stakeholder interactions and lead cross-functional efforts,
mentoring peers through design reviews and collaborative
support.
Keywords: Google, Novato , Senior Customer and Partner Solutions Engineer, Business Messaging, IT / Software / Systems , San Jose, California
