System Administrator
Company: The Ascent Services Group
Location: Novato
Posted on: November 20, 2020
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Job Description:
Our pharmaceutical company has an exciting opening for a Systems
Administrator to join their team. If you re interested, please send
an updated resume Title Systems Administrator Location Remote, then
Novato, CA (2x a month) Duration 1 year contract GXP exp. Pharma
background Client needs someone to start ASAP. Going to hire next
week and wants the person on board the following week. Position
Summary The Associate, IT RD and Technical Ops System
Administrator, provides technical support for systems in the IT RD
and Technical Operations portfolios. Typical activities include
provisioning user accounts, responding to requests and inquiries in
a professional, courteous, patient and timely manner, and
documenting resolution actions in the company's Help Desk system.
The System Administrator is expected to adhere to company policies,
procedures and service level agreements, and to comply 100 to
training requirements. Responsibilities Acts as primary system
administrator for end-user facing applications in support of RD
departments (e.g., Clinical Operations, Data Management, Regulatory
Operations etc.) and the Technical Operations Supply Chain
department Provisions and deactivates user accounts Provides Level
1-3 system troubleshooting and maintenance Leads discussions to
define the requirements for system enhancements and executes system
changes per those requirements Generates change management requests
following the company's IT Change Control process Utilizes the
company's Help Desk system (ServiceNow) to document clearly,
concisely and in a timely manner, incident and service request
resolutions adheres to Service Level Agreements (SLAs) Technical
Requirements Skills Has an Associate's Degree and 5 years of
professional experience (minimum) Has experience administering GxP
systems (preferred) Has familiarity with IT Help Desk operations,
ServiceNow and ITIL 3.0 (desirable)
Keywords: The Ascent Services Group, Novato , System Administrator, Other , Novato, California
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