At Marin Community Clinics we are a “family helping other families
in the community” and we are always striving to be better for the
people and the community we serve. As a Federally Qualified Health
Center, we serve patients from all walks of life. No one is turned
away and charges are based on each individual’s ability to
Reporting to the IT Manager, this position will be maintaining,
creating, designing, and troubleshooting IT desktop and network
operations for multiple healthcare clinics and administrative sites
in Marin County.
Our benefits program is designed to protect your health, family and
way of life. We offer a competitive Benefits Program that includes
affordable health insurance and Health Reimbursement Accounts
(HRA), Dental and Vision Insurance, Educational and Continuing
Education Benefits, Student Loan Repayment and Loan Forgiveness,
Retirement Plan, Group Life and AD&D Insurance, Short term and
Long Term Disability benefits, Professional Fee Reimbursement,
Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes
Reimbursement, Employee Assistance Programs, Paid Holidays,
Personal Days of Celebration, Paid time off, and Extended Illness
Has the ability to delegate, as necessary, to other Support
Desktop Support Analyst is responsible identifying inventory need
and maintaining sufficient office supplies for Desktop
Desktop Support Analyst will participate in department employment
hiring and training of Desktop Support.
Provide desktop support in a healthcare clinic environment for all
Respond to and design and implement solutions for employee
assistance requests concerning computer, data, and related IT
Designs network solutions including security issues and related IT
Provide guidance to management and executive teams regarding areas
of concerns and suggested resolutions or best practices.
On call rotation for night and weekend support as well as special
Regular rotation through clinic and administrative space to answer
any questions or offer additional training and guidance on system
Management of outsourced IT consulting and other vendors as may be
selected by employer, including negotiation of vendor contracts and
MCC assessed needs for such services or products.
Other duties as assigned.
A 4-year Degree (BA or BS) is preferred, with an emphasis in
computer science or its equivalent.
3-5 years of experience assisting users and
employees with information technology issues.
Designs and implements solution to database, network, and other
Experience with creating, designing, and implementing network
administration and protocols.
Experience with VMWare, Active Directory and Exchange
Availability for rapid on-site response to technical
Outstanding customer service skills.
Ability to think fast and respond graciously in the face of
Working knowledge of PC hardware, including laptops, desktops and
Ability to work independently and manage projects with little
Valid California Driver's License