Why Join Us?
Be a hero for our rare disease patients
At Ultragenyx, we fundamentally believe that taking real
impactful action to care for the needs of patients and our people
is always the right thing to do. To achieve this goal, our vision
is to lead the future of rare disease medicine. For us, this means
going where other biopharma companies won't go - challenging the
status quo and creating a new model that advances our field so more
patients and caregivers can benefit from life-changing treatments.
We do this by following the science, applying a novel rapid
development approach, making innovative medicines at fair and
reasonable prices, and creating a collaborative ecosystem to reach
patients in ways that are most meaningful for them.
Our commitment and care for patients extends to our people, so
culture is an essential cornerstone for Ultragenyx. We remain
continuously focused on creating a supportive and inclusive
environment of profound learning and growth - so employees can
thrive in all areas of their lives, in and outside of work.
Ultimately, we want to be an organization where we would be proud
for our family, friends and children to work.
If you want to have a meaningful impact, do the best work of
your career, and grow a lot, both professionally and personally,
come join our team. During the COVID-19 Outbreak, we are committed
to our hiring process. The health and safety of our employees and
prospective employees take priority which means at this time our
approach will include video discussions, interviews, and
ultraimpact - Make a difference for those who need it most.
The Inside Sales Representative will educate customers on
disease state & product information in order to increase awareness
of XLH and drive patient identification. This position requires
consultative and relational selling by phone, video, and email to
customers. The targeted customers are physicians, NP's, PA's,
nursing staff, office managers, and administrative staff within
both hospital and community settings.
You will work closely with an assigned Region of field
representatives to provide lead generation, appointment setting,
recruitment for virtual lunch & learns, and assist/support their
sales efforts as well.
The successful candidate will possess excellent communication
and interpersonal skills and demonstrate the ability to work
effectively in a key cross-functional role with internal and
This is an opportunity for the right candidate to build a
foundation in Pharmaceutical sales and the ability for career
growth within our sales team.
Responsibilities including, but not limited to:
- Make daily outbound calls on target account list. Educate
customers over the phone and
- through video interaction and make a minimum number of new
customers calls per day in addition to completion of follow up
- Educate physicians, nurses, and office staff within an assigned
territory on product and disease state information in order to
raise awareness and drive patient identification
- Develop superior product and disease state knowledge and
effectively educate and engage healthcare professionals in dialogue
about clinical evidence, approved indications, and product
efficacy/safety profiles to support on-label prescribing for
- Representative must possess a solid ability to communicate
necessary technical, scientific, product, and disease management
information to customers.
- Proactively builds effective working relationships with
internal/external stakeholders; can drive agreement/decisions from
multiple stakeholders; ability to understand people's emotions and
flex communication style. Can adjust their approach based on
different stakeholders needs, concerns, or audience member to drive
alignment and meet their goals.
- Generate weekly data analytics reports for Inside Sales
- Achieve monthly key performance indicators, which includes but
not limited to new business growth, call volume, and CRM
Technical Requirements & Skills:
- 1-2 years of experience as a call center representative, inside
sales, or field-based representative required
- Highly effective telephone communication skills, with the
ability to inspire an audience and develop trusted relationships
with customers & team members,
- Individual who strives for organizational success, and seeks
career growth in Pharmaceutical/Biotech industry
- Strong computer skills utilizing telephone and / or video
- Excellent organization and time management skills required
- Bachelor's degree required, BS/BA in professional selling,
marketing, or biological sciences preferred
- Inside sales position with the potential to transition to a
field sales position, must be willing to relocate if necessary
Ultragenyx Pharmaceutical is an equal opportunity employer &
prohibits unlawful discrimination based on race, color, religion,
gender, sexual orientation, gender identity/expression, national
origin/ancestry, age, disability, marital and veteran status.
Reasonable accommodation will be provided for qualified individuals
with disabilities and for qualified disabled veterans in job
application procedures, as required by applicable law. If you have
any difficulty using our online application system and need an
accommodation due to a disability, you may contact Talent
Acquisition by calling: (415) 483-8800 or by emailing us at
email@example.com. For electronic email and mail
inquiries, please include a description of your requested
accommodation, your name and contact information.
See our CCPA Employee and Applicant Privacy Notice.
Note to External Recruiters: All candidate activity and open
positions are managed strictly through our Human Resources
Department. Our Human Resources Department kindly requests that
recruiters not contact employees/hiring managers directly in an
attempt to solicit business and present candidates. Please note
that failure to comply with this request will be a factor in
determining a professional relationship with our organization.
Submission of unsolicited resumes prior to an agreement set in
place between the Human Resources Department and the recruiting
agency will not create any implied obligation. Inquiries on
developing a recruiting relationship with us, may be directed to: