Operations Leader
Company: Sephora USA, Inc
Location: Novato
Posted on: May 11, 2022
Job Description:
Press Tab to Move to Skip to Content Link Job ID: 208124
Store Name/Number: CA-Novato (0206)
Address: 208 Vintage Oaks, Novato, CA 94945, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular
Operations Leader
It takes a lot of behind-the-scenes effort to make sure our stores
have the right products in the right place at the right time to
fuel our clients' needs. That's where our operations team comes in,
to keep our stores looking beautiful and running smoothly. As our
Operations Leader, you are part of the team that is the backbone of
the store and essential in providing the best experience for every
client.
Your responsibilities include
- Creating Amazing Customer Experiences Through strong client
focus and collaboration, you create a welcome environment for our
customers and provide support to team members. Use Sephora's tools
and data to measure KPIs and propose action plans to elevate
customer experience
- Supporting Operational Excellence As an Operations Leader, you
will drive results by keeping the store running smoothly
"backstage" in collaboration with the operations team. Your role is
vital and supports the high standards that our clients expect. Some
tasks you will be responsible for include, completing daily
processing and organization of damages, testers, and known theft
product. Ensure all shipping and receiving activities are completed
and executed efficiently. Review all visual materials. Maintain,
organize, clean the stock areas. Act as a leader on duty to support
the sales floor
- Enhancing our culture through our Sephora values Passion,
Innovation, Expertise, Balance, Respect, Teamwork, and
Initiative
We would love to hear from you if have
- Prior equivalent work experience, preferably in an operations
capacity
- A passion for client service and love working with people
- excellent organizational, analytical, and leadership
skills
- experience as a hands-on leader who loves being on the sales
floor to motivate, coach, and help teams succeed
- Strong communication skills, ability to multitask, and
comfortability with computer/store systems
- Resilience and the ability to react to situations in-the-moment
and stay aware of changing store priorities
- Flexible availability to work nights, overnights, weekends, and
holidays. In the operations role, you will be required to work
early mornings, late evenings, and overnight stock shifts as
needed
- Ability to lift and carry up to 50 pounds, bend/stretch to
stock shelves, stand/walk the sales floor for entire shift, work in
a fragrance filled environment and handle and apply cosmetics
products to clients-with or without accommodation
- Adherence to Sephora's dress code and policies in the Sephora
Employee Handbook
While at Sephora, you'll enjoy
- Diversity, Inclusion & Belonging We pledge to create a beauty
community where everyone's uniqueness is celebrated, respected, and
honored. We will drive diversity, equity, and inclusion in all
aspects of our business. We believe in demonstrating our values
with action!
- Meaningful Rewards Sephora offers comprehensive medical
benefits, generous vacation and holiday time off, commuter
benefits, an employee discount, free beauty product gifts from
brand partners, and more. Details about our company benefits can be
found at the following link: Click Here
Click Here to view additional information related to various
state-specific wage transparency laws.
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Equity, Shipping and Receiving, Operations, Finance
Sephora is an equal opportunity employer and values diversity at
our company. We do not discriminate on the basis of race, religion,
color, national origin, ancestry, citizenship, gender, gender
identity, sexual orientation, age, marital status, military/veteran
status, or disability status. Sephora is committed to working with
and providing reasonable accommodation to applicants with physical
and mental disabilities. Sephora will consider for employment all
qualified applicants with criminal histories in a manner consistent
with applicable law. SEPHORA SAS. 41 Rue Ybry 92200
Neuilly-sur-Seine FRANCE Provider Description Enabled SAP
- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the
correct data center
- "JSESSIONID" is placed on the visitor's device during the
session so the server can identify the visitor Provider Description
Enabled YouTube Wistia Sephora is an equal opportunity employer and
values diversity at our company. We do not discriminate on the
basis of race, religion, color, national origin, ancestry,
citizenship, gender, gender identity, sexual orientation, age,
marital status, military/veteran status, or disability status.
Sephora is committed to working with and providing reasonable
accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with
criminal histories in a manner consistent with applicable law.
SEPHORA SAS. 41 Rue Ybry 92200 Neuilly-sur-Seine FRANCE
Keywords: Sephora USA, Inc, Novato , Operations Leader, Other , Novato, California
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