ITTechnical Support Specialist
Company: Tucker Parker Smith Group (TPS Group)
Posted on: June 20, 2022
IT Technical Support SpecialistLocation: Novato, CA and San
Rafael, CA (Remote)12-month assignment (potential to extend)Pay
Rate: $33/hr.On behalf of our client a leading pharmaceutical
company we are seeking a "IT Support Specialist will provide
technical support for business applications and systems across the
TechOps, World-Wide Research and Development, and Commercial
- Secretary - Perform system administration on multiple
- Support new applications and systems, including working with
business units, researching solutions, coordinating internal and
external resources, creating documentation, and managing
- Responding to tickets, building reports, CMDB, Knowledge
Articles. Experience using or administering CRM software (ie.
Salesforce, Service Now)
- Support application audits.
- Work schedule may include 'out of normal' work hours for IT
support & monthly maintenance.Education & Experience:
- Minimum Experience supporting Enterprise-level and Scientific
applications in a corporate environment.
- Exposure to validated environments, change management, and
ability to comply to regulatory agency requirements.
- Experience with Windows desktop operating system and o365
- Basic understanding of IT systems development life-cycle
- Experience writing technical documentation (ie SOPs, WI).
- Experience with support robotic process automation (RPA) is a
plus.Please submit your resume in Word or PDF format to be
Keywords: Tucker Parker Smith Group (TPS Group), Novato , ITTechnical Support Specialist, Other , Novato, California
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