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Business Analyst (E-commerce)

Company: Zenni Optical
Location: Novato
Posted on: May 1, 2021

Job Description:

ABOUT ZENNI Zenni Optical pioneered the online eyewear business in 2003 to make prescription eyewear affordable and accessible to everyone. Based in Marin County, California, Zenni offers men, women, and children the freedom to express their personal style and individuality through high-quality prescription glasses and sunglasses. With its curated collections and thousands of frames, Zenni has sold over 25 million pairs of glasses since its founding. Zenni is proud to be the Official Eyewear Partner of the Chicago Bulls and the San Francisco 49ers. LIFE AT ZENNI * Work alongside talented and entrepreneurial people with diverse work and life experience * Feel empowered with your tasks and projects in a flat, collaborative org * Opportunities for growth at a highly successful and financially stable company * Join a team that's passionate about our product and our customers THE TEAM: The Zenni IT team is the backbone of the business, making sure the website and IT infrastructure is available 24/7 for our millions of customers. We work with every department to ensure our site is robust and easy to use. We also ensure accurate data is fed to various marketing, analytical, and fulfillment systems, allowing other teams to make data-driven decisions related to promotions and campaigns. ROLE DESCRIPTION: Partner and collaborate with internal teams to determine business requirements, and develop and implement solutions to increase commerce growth and optimize website features. ESSENTIAL FUNCTIONS: * Detail the technicalities of a project and create documentation and diagrams to represent the changes. * Update content on by coordinating with creative designers and developers. * Work with the Project Manager to develop a delivery plan. * Partner with Merchandising, Marketing, Customer Service & IT to identify site optimizations or conversion obstacles that result in new site features/experiences, platform/system updates, content changes and bug fixes. * Strategize with UX/UI on best practices to improve site experience. * Experience with Google Tag Manager is a plus. Minimum Requirements: * 1-3 years business analysis related experience; experience within the e-Commerce industry. * Bachelor's degree in business or related field; graduate degree a plus. * Excellent communication and presentation skills with ability to breakdown complex ideas and requests into key parts to be complete at different times by different development teams. * Experience using Atlassian products (Jira, Confluence, etc.). * Ability to write basic Javascript strongly desired but not required. * Ability to understand Google Tag Manager features (variables, tags, triggers, etc.) strongly desired but not required. * Experience working closely with software development teams with demonstrated results of successful project delivery. * Collaborative team player with a positive outlook and can-do attitude. Commitment to working with shared leadership and in cross-functional teams. * Strategic, innovative and creative thinker. * Self-starter with ability to learn quickly and work independently with minimal direction; able to thrive in an exciting, fast-paced environment. * Independent personality with ability to push through nonsense to get to the root of issues. * Sound judgment; trustworthiness, strong personal integrity and work ethic. ZENNI OFFERS * Competitive compensation and comprehensive 100% paid employee health benefits * 401k with company match * Annual employee eyeglasses stipend * Free breakfast and catered lunch daily (when onsite) * Free onsite parking (when onsite) * Great work-life balance

Keywords: Zenni Optical, Novato , Business Analyst (E-commerce), Professions , Novato, California

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