Appliance Repair Technician
Company: Miele
Location: Novato
Posted on: May 28, 2023
Job Description:
It's a good time to be with Miele! -
Job Purpose
Come join us! - We have a fantastic opportunity for a
self-motivated, customer oriented person with excellent
communication skills Appliance Repair Technician to represent our
brand at customer locations to diagnose, troubleshoot and repair
our domestic premium appliances. - -
What a day is like:
- You will travel to customer location to diagnose, troubleshoot
and repair Miele equipment utilizing factory training, service
manuals and computerized tools. -
- You will level and adjust equipment to include plumbing, gas
and electrical connections
- You will install and instruct customers on the proper use of
equipment
- You will be assigned a company vehicle (tools, test equipment,
computers, cell phone, and other company items) and will maintain
it in safe and worker order.
- You will complete all service calls and warranty documentation
in an accurate and timely manner
- You will maintain required parts inventory by ordering
replacement parts as necessary and conducting inventories as
required
Requirements
- 100% local daily travel required
- A valid driver's license
- High school diploma or general education degree (GED)
- Knowledge of basic plumbing and electrical skills
- Good computer skills with knowledge of Microsoft
Office
- Ability to apply concepts of basic math
- Ability to read, write and comprehend instructions,
correspondence, and memos in English
- Ability to multi-task
- Successful pre-employment screening process including drug
screen and background investigation
- Ability to work professionally with colleagues and be a team
player
- Ability to manage difficult customer situations
- Must be self-motivated, customer oriented person with excellent
communication skills
Working Conditions
- Generally works in a customer's home but may be exposed to
extremes in temperature, humidity or wetness when in
transportation
- May occasionally walk on slippery or uneven surfaces
- May have exposure to dust, gas, fumes or chemicals -
- On occasion, may use special visual or auditory protective
equipment
- Will occasionally climb stairs and work off elevated
surfaces
- Frequently work with bio-hazards for Commercial Technicians
only
Physical Requirements
- Ability to sit, walk and crawl occasionally
- Ability to stand, squat, kneel and dexterity to bend/twist neck
and waist, frequently
- Ability to use hands repetitively and power/simple grasp
constantly
- Ability for fine manipulation of hands as well as pushing,
pulling and reaching above and below shoulder level
constantly
- Physical ability to lift, pull and push products up to 50
pounds frequently
- Physical ability to lift, pull and push products that weigh in
excess of 100+ pounds occasionally
- Ability to carry items up to 6 feet occasionally
Compensation
- $50,000 to $69,000
Why you might like working here:
- You love autonomy and the accountability for results
- You like working for a family run company, market leader in the
premium domestic appliance.
- You like working for a company that believes in the aspiration
to do - it forever better and to be forever better
- A competitive compensation package
- 100% covered Life and long-term disability insurance
- Wellness discounts on medical premiums
- 401k with company match
- Generous Employee Purchase program
- Wellness and volunteer Programs
- Engaging Employee Activities
ABOUT MIELE
What does it take for a family run company to become world market
leader in the premium domestic appliance and commercial machine
segment? - It takes more than offering average products,
run-of-the-mill service or short-sighted actions. - It also
requires the aspiration to do it forever better and to be forever
better. - This stance accounts for a good working environment at
Miele and the success of our products.
Our colleagues can rest assured that those who live up to our
standards of quality and professionalism grow personally and
professionally. - No matter if they are at entry levels or
managers. -
Miele asks a lot of its employees. - They are expected to develop
and manufacture worldwide market premium products that are 'Immer
Besser'. - In return, they receive the most valuable thing Miele
can give them: that they themselves become 'Immer Besser' - in all
of their professional and personal abilities. - -
'Immer Besser' is therefore an entrepreneurial success principle
from which customers and employees benefit in equal measure. - We
call this principle 'MAKE IT BETTER. - BE BETTER'. -
- - -Miele is an Equal Opportunity Employer and supports and
enforces a drug-free workplace. - EOE/AA:M/F/D/V
Keywords: Miele, Novato , Appliance Repair Technician, Professions , Novato, California
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