Client Relationship Consultant 3 (Banker) - Pacifica, CA
Company: U.S. Bank
Location: Pacifica
Posted on: June 2, 2025
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Job Description:
Client Relationship Consultant 3 (Banker) - Pacifica, CA page is
loadedClient Relationship Consultant 3 (Banker) - Pacifica, CAApply
locations Pacifica, CA time type Full time posted on Posted 5 Days
Ago time left to apply End Date: May 29, 2025 (1 day left to apply)
job requisition id 2025-0012374At U.S. Bank, we're on a journey to
do our best. Helping the customers and businesses we serve to make
better and smarter financial decisions and enabling the communities
we support to grow and succeed. We believe it takes all of us to
bring our shared ambition to life, and each person is unique in
their potential. A career with U.S. Bank gives you a wide,
ever-growing range of opportunities to discover what makes you
thrive at every stage of your career. Try new things, learn new
skills and discover what you excel at-all from Day One.Job
DescriptionClient Relationship Consultants build relationships with
customers, engaging them via multiple channels including in-person,
by appointment, and virtually to provide the best possible counsel
while adapting a digital first mindset. Strong client relationships
are based on trust, assessing and attending to customers' banking
needs, obtaining and processing customer and account information,
demonstrating and educating clients on available deposit and loan
products and services, and recommending solutions based on each
customer's unique goals and needs.
Builds and fosters relationships with clients through proactive
outreach and follow up, asking questions and learning about their
financial needs, and banking channel preferences. Identifies
solutions for new and existing clients based on their needs by
effectively engaging and communicating with clients. Maintains a
working knowledge of consumer and business banking products and
services including digital products and services. Provides a
consistent optimal client experience, including greeting clients
and processing basic transactions. Develops collaborative
partnerships with branch team members and partners to best serve
clients. Opens new consumer and business accounts, completes
service requests and submits credit applications. Proactively
educates clients on emerging and self-service digital products and
services to assist with meeting their financial needs. Leverages
available resources and technologies to optimize the client
experience and serve our clients with operational excellence and
accuracy.
This position requires National Mortgage Licensing System (NMLS)
registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment. Basic Qualifications
- High school diploma or equivalent
- Typically has a minimum four to five years of job-related, retail
banking experience or a combination of experience and commensurate
training Preferred Skills/Experience
- Proven ability to build and foster relationships with clients
through proactive outreach and follow up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies,
procedures and support systems
- Thorough knowledge of all retail products and services
- Proven customer service and interpersonal skills
- Experience in participating in sales campaigns/promotions
- Experience with using and demonstrating digital products and
self-service technologies
- Ability to explore and identify a customer's true needs while
leveraging a digital first mindset
- Demonstrated advanced level of proficiency in making appropriate
recommendations that meet customer's needs both reactively and
proactively
- Experience in the financial services industry preferredIf there's
anything we can do to accommodate a disability during any portion
of the application or hiring process, please refer to our
disability accommodations for applicants .Benefits:Our approach to
benefits and total rewards considers our team members' whole selves
and what may be needed to thrive in and outside work. That's why
our benefits are designed to help you and your family boost your
health, protect your financial security and give you peace of mind.
Our benefits include the following (some may vary based on role,
location or hours):
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Keywords: U.S. Bank, Novato , Client Relationship Consultant 3 (Banker) - Pacifica, CA, Professions , Pacifica, California
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