Senior Consultant

Company: The Liberty Mutual Foundation
Location: San Jose
Posted on: June 1, 2025

Job Description:

The typical starting salary range for this role is determined by skills, experience, education, certifications, and location. The full salary range reflects the competitive market value and opportunities for growth within the role. Some roles may include commission or bonus earnings based on the compensation plan.DescriptionPlans, evaluates, and monitors the delivery of risk control services for a book of business to ensure effectiveness and efficiency. Assesses customer risk for underwriting and risk management. Develops relationships with customers, partners, and peers to coordinate service programs. Handles special customer situations and completes specialized reports. Performs prospecting and service work as needed.Responsibilities

• Coordinates and monitors service commitments for customers to ensure delivery and meet expectations. Evaluates customer prospects, workloads, and regional capacity.
• Creates service plans with metrics and goals to track progress in reducing losses and demonstrating value. Monitors service levels and stewardship.
• Supports business acquisition and retention by providing consultation and analysis. Updates teams on significant customer changes. Participates in prospecting and developing partnerships.
• Evaluates resource use, service quality, productivity, and other indicators. Identifies opportunities for improvement and designs projects to enhance results.
• Provides loss source analyses, products, and training.
• Fulfills risk assessment and service requirements.
• Trains employees and designs customer training programs, making presentations as needed.Qualifications
  • Leadership, planning, relationship building, consulting, customer service, and communication skills.
  • Knowledge of loss prevention principles and core service capabilities.
  • Proficiency with proprietary software and Microsoft Office.
  • Bachelor's degree in math, engineering, or related field, with 8+ years of relevant experience, and professional certifications such as CSP, ARM, CRM, CPCU, CIH, or CPE. Travel may be required.About UsLiberty Mutual is committed to fostering an inclusive environment where employees can build meaningful careers. We support diversity, offer comprehensive benefits, and promote continuous learning. We believe progress happens when people feel secure, providing protection and care. We value integrity, hard work, and commitment, offering benefits to support your well-being. Learn more at .Liberty Mutual is an equal opportunity employer, committed to non-discrimination and inclusion. We support a diverse workforce through Employee Resource Groups and inclusive policies.
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Keywords: The Liberty Mutual Foundation, Novato , Senior Consultant, Professions , San Jose, California